At Kovarist LLC, we are committed to providing you with quality products and a satisfying shopping experience. If you are not satisfied with your purchase, we offer the following refund and return policy:

1. Return Time Limit
We allow you to request a refund or return within 7 days of receiving the item. Please check your order as soon as possible and contact us within this period if you find any issues.

2. Return Conditions
To be eligible for return, the item must meet the following requirements:

Unused and Unwashed: The item must be in its original, unused, and unwashed condition.

Original Packaging: The item should remain in its original packaging and include all original tags, accessories, and attachments.

Proof of Purchase: Please provide your order confirmation email or receipt as proof of purchase.

3. Refund Procedure
Please follow these steps to request a refund:

Contact Customer Service: Please contact our customer service team via email at grason@kovarist.online or by phone at (423) 906-0807, explaining your reason for wishing to return the item and requesting return authorization.

Returning Goods: After obtaining return authorization, please return the goods to our designated address at your own expense (unless the goods are damaged or incorrectly shipped).

Processing Refunds: Once we receive the returned goods and confirm they meet the return conditions, we will process your refund within 7 business days. The refund will be credited to your original payment method.

4. Non-Returnable Items
The following items are not eligible for our refund and return policy:

Discounted or special offer items
Items past their return deadline
Items that have been opened or used

5. Contact Us
If you have any questions about our refund and return policy or need further information, please contact us:

Email: grason@kovarist.online
Phone: (423) 906-0807
Thank you for choosing Kovarist LLC. We look forward to providing you with excellent service and products!