Welcome to Kovarist LLC's Frequently Asked Questions page! We hope to help you answer any questions you may have during your shopping journey.

1. How do I place an order?

You can browse our online store, select your desired home goods, and click "Add to Cart." After making your selections, proceed to the cart page, fill in your shipping and payment information, and click "Submit Order" to complete your purchase.

2. How long does order processing take?

Order processing time is typically 1-3 business days. Once processing is complete, you will receive a confirmation email containing your shipping information and tracking number.

3. Do you offer international shipping?

Yes, we support international shipping. Shipping times for international orders may vary, typically ranging from 7-21 business days, depending on the destination and customs processing time.

4. How can I track my order?

Once your order has shipped, we will send you a tracking number via email. You can use this tracking number to view the real-time status of your order on the shipping company's website.

5. What is my return policy?

We allow refunds or returns within 7 days of receiving your order. The product must be unused, unwashed, and in its original packaging. Please refer to our refund and return policy for more information.

6. Can I change or cancel my order?

If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request before your order is shipped. Once an order has been processed or shipped, you will not be able to make changes or cancellations.

7. What payment methods do you accept?

We accept a variety of payment methods, including credit cards, debit cards, and other electronic payment methods. Your payment information will be processed using secure encryption technology.

8. What if I receive the wrong or damaged goods?

If you receive the wrong or damaged goods, please contact our customer service team immediately. We will arrange a replacement or refund to ensure your satisfaction.

9. How to contact us?

If you have any further questions or need further assistance, please contact us at:

Email: grason@kovarist.online
Phone: (423) 906-0807
Thank you for visiting Kovarist LLC. If you have any further questions, please feel free to contact our customer service team. We are happy to assist you!